Authorized Dealer and Warranty Statement
The Company* is firmly committed to providing our customers with best in class, reliable products through authorized dealers. Our policy is to honor product warranties and to perform services only on products purchased from an authorized Company dealer in North and South American countries and only accompanied by a receipt or proof of purchase. If you purchase a Company product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your Company warranty will not be valid.
If you return an item to the Company for replacement, and that item is verified as either counterfeit or a product not manufactured by the Company, you will be notified via e-mail or phone with instructions for retrieving your item. You will have a maximum of 3 business days to request that the item be shipped back to you at your cost. This cost will be a shipping and handling fee in the range of $25 to $50. Shipments are sent via FedEx only.
Unfortunately, there are some websites and dealers who claim to be authorized Company resellers but are not. Products sold on these websites or from these dealers do not carry a warranty from the Company. When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. Please protect yourself and your product by ensuring that you only purchase products from an Authorized Company Dealer.
The only Company authorized dealers as of this date are Niche Brands International and Perfumes Plus located in Houston, TX and the website www.fineluxuryfragrances.com
If you purchased a counterfeit product with a credit card, you may wish to contact your credit card company and dispute the charge. Niche Brands International will provide you with an email or letter identifying your product as a counterfeit to assist you in this.
For warranty service, please call 713-893-5786, and we will guide you through the warranty service process.
*Company or ‘the Company’ represents collectively; Fakhruddin Holdings FZC, Sterling Perfumes Industries LLC, Premier Cosmetics and Niche Trading Groupe, Inc. as brand owners and manufacturers of Oros, Armaf Niche, Armaf Luxe, ARMAF, Estiara Parfum, Estiara Passion, Style Parfums, Cosmo Designs and Prime Collection.