Refund policy

Returns

In the event that you are not satisfied with the HAMIDI Products purchased exclusively from the website, please contact at support@hamidi.us

You can exercise your right to return the Products purchased at the Website within (14) days from date of purchase.

The Products must be returned in their original condition and in their complete original packaging, unopened and sealed, along with any accessories associated with the Products (promotional gifts included).

Luxury Items – $250 and Above

Luxury items with a purchase price of $250 or more are considered premium luxury products and are non-returnable and non-refundable for reasons such as a change of mind, personal preference, or dissatisfaction unrelated to a product defect.

Due to the premium nature, value, and specialized packaging requirements of these products, all sales of qualifying luxury items are considered final.

Our warehouse team takes additional precautions when preparing luxury orders, including product inspection and protective packaging, to help ensure items are shipped securely.

This policy does not limit any rights you may have under applicable law. If a luxury item arrives damaged, defective, incorrect, or otherwise fails to conform to the order, please contact support@hamidi.us so we can review the issue and determine an appropriate resolution.

⚠️ Please note: If an item is opened, a retainage fee of 25% of the product's value will be charged and deducted from the total refund.

Niche Brands International has sole discretion in determining whether the Products have been returned in their original condition. Products that are returned incomplete, broken, damaged, worn, unsealed or used by the customer will not be subject to a refund.

Niche Brands International disclaims all liability and responsibility for any loss, shipping delay or delivery to an incorrect address of any article that you wish to return to the Website, insofar as you assume the risks associated with your chosen shipping method.

If you exercise your right to return the Products, we will refund all payments that we have received from you, including shipping costs, under all circumstances, within a maximum of fourteen (14) calendar days from the date you inform us of your decision to cancel the order.  However, we may withhold any refund until we have received the goods or until the user has presented proof that the goods have been returned, whichever condition is met first.

After receiving the Product, we will proceed with the aforementioned refund using the same payment method that was used to make the purchase.

The right to cancel the contract, as laid out in this section, only applies to Products purchased exclusively from the Website, and shall in no case apply to Products purchased in a physical store.

Follow these steps for easy return.

Initiate A Return

Via My Orders page/screen click on Return Item.

Return The Item

Hand over the package in its original state unopened, to the courier representative.

Refund Processed

Once we receive your returned item, we will inspect it and process your refund.